Shops write their notes as usual. PitCrew turns them into a clear, plain-English report with photos and prices, so drivers understand exactly what their car needs and can approve and pay in a tap.
Technician note
DIAGNOSE CHECK ENGINE LIGHT ON Codes for misfire on cylinder 2. Checked spark plugs and found them to be worn down and burnt. Swapped coil packs 2&4. Test drive no misfire. Recommend replacing spark plugs.
One of your engine's cylinders isn't firing properly. The spark plugs are worn out and burnt.
If you wait — unburned fuel can damage your catalytic converter, a far more expensive repair.
The same job, seen two ways — and both views stay in sync in real time.
Stop rewriting notes and chasing callbacks. PitCrew does the translating and the follow-up so your advisors stay on the floor.
Multiple technicians drop raw notes. PitCrew merges them into one customer-ready report — no advisor retyping.
Engine, electrical and brakes logs live side by side with an AI roll-up, so the advisor sees the whole car at a glance.
Each recommendation is approved or declined individually and timestamped — no more 'I never agreed to that'.
Customers pay the approved total online, so the bay clears the moment the work is done.
No jargon, no surprise invoice. See the photos, the reasoning and the price for every recommendation before you approve it.
Every issue explained in a sentence you'd actually say out loud, with what you'll notice and what happens if you wait.
See your car's condition at check-in and follow each inspection step as technicians complete it.
Red, amber and green severity with a fixed price per item. Decline anything and the total updates instantly.
Checked in, being inspected, in progress, ready — with parts ordered, tasks running and a direct line to the shop.